What is Loan Repayment Assistance?

  • Loan Repayment Assistance is an additional repayment assistance for individuals and SME borrowers
  • Under the PEMULIH package announced on 28 June 2021, all individual borrowers, whether from the B40, M40, T20 and micro SME groups can opt-in for a 6-month moratorium
  • Applications will automatically be approved

Who is eligible for the Loan Repayment Assistance?

  • 6 months loan moratorium is available to all individuals (B40, M40, T20), microenterprises and affected SMEs starting 7 July 2021.
  • Categories Repayment Assistance
    All individuals (B40, M40 dan T20)
    • 6 months Moratorium
    • No supporting documents required
    All micro enterprises*
    All SMEs* severely affected
    by the COVID-19 pandemic
    • 6 months Moratorium
    • No supporting documents required
    • Only self-declaration is required
  • *As defined by SME Corporation Malaysia
  • Customised assistance (e.g. reduced instalments) to suit individual’s financial needs and circumstances is also available

How do I apply for the Loan Repayment Assistance?

  • To opt in, contact your bank from 7 July 2021 onwards
    1. Visit your bank's website to find out how to apply via web form, email, or phone call.
    2. Provide your personal and loan/financing details and select the repayment assistance required.
    3. Review and accept the terms and conditions.
    4. Wait for a confirmation.
    5. Your bank will process your application within 5 calendar days (for individuals) or 14 calendar days (for microenterprises and SMEs).
    6. If you face difficulties with your bank, or have not received any response from your banks within the timeframe, you may contact BNMTELELINK or fill up the form to lodge a complaint.
  • Borrowers who can afford to continue their loan repayments should do so. Resuming repayments would be in their best interest as this would reduce the overall cost of borrowings.
  • Please refer to Loan Repayment Assistance Official Website for more details