What is the PERMAI Electricity Bill Support?​​

  • The Electiricity Bill Support Initiative, which was first announced under the PERMAI package has now been extended under the PEMERKASA and PEMULIH packages
  • This initiative is a 10% discount on July to December 2021 electricity bills for six selected sectors that were affected by the COVID-19 pandemic and the implementation of the Movement Control Order (MCO), specifically:
    1. Hotel operators;​
    2. Theme parks;
    3. Convention centers;
    4. Shopping malls;
    5. Local airline offices; and
    6. Travel and tour agencies.
  • This initiative has also been further extended to the Rakyat and commercial, industrial and agricultural SMEs under the PEMULIH package for 3 months beginning with the July 2021 electricity bill

Who is eligible for this initiative?

Category Terms Discount provided Duration
Residential <200kWh 40% Julai- September 2021
201-300kWh 15%
301kWh-600kWh 10%
601kWh-900kWh 5%
6 affected sectors
  • Hotel operators;
  • Theme parks;
  • Convention centers;
  • Shopping malls;
  • Local airline offices; and
  • Travel and tour agencies.
10% Julai – Disember 2021
  • Commercial (tariff B)
  • Industrial (tariff D)
  • Agricultural (tariff H)
5% Julai – September 2021

How can I apply for this initiative?​

  • For residential and SME business users, the discounts will be automatically reflected in the July, August and September electricity bills.
  • For commercial consumers from the 6 selected sectors who have received a 10% discount under the Strategic Programme to Empower the People and the Economy (PEMERKASA) will automatically be eligible to receive a 10% discount under PEMERKASA + and PEMULIH.
  • For new applicants from the 6 selected sectors who are TNB customers:
    1. E-mail to TNB Careline at This email address is being protected from spambots. You need JavaScript enabled to view it.; or
    2. Visit the nearest Kedai Tenaga (after the MCO period)
  • Those from the 6 selected sectors who do not have a registered account with TNB may fill up the application form at KeTSA's Application Page. Submit the completed forms and supporting documents to This email address is being protected from spambots. You need JavaScript enabled to view it..
  • Applicants may check their 10% electricity discount eligibility status through KeTSA's Official Website