What is the PERMAI Electricity Bill Support?​​

This initiative is a 10% discount for electricity usage between 1 January to 31 March 2021 for six selected sectors that were affected by the COVID-19 pandemic and the implementation of the Movement Control Order (MCO).​

Who is eligible for this initiative?

The six commercial sectors that have been selected by the Government to receive the 10% discount are:

  • Hotel operators;​
  • Theme parks;
  • Convention centers;
  • Shopping malls;
  • Local airline offices; and
  • Travel and tour agencies.

How can I apply for this initiative?​

  • Commercial users from the six selected sectors who have received the 15% discount under the 2020 Economic Stimulus Package are automatically eligible for the 10% discount under the PERMAI Assistance Package.
  • For new applicants who are TNB customers:​
    1. E-mail to TNB Careline at tnbcareline@tnb.com.my; or
    2. Visit the nearest Kedai Tenaga (after the Movement Control Order (MCO) period)
  • Those who do not have a registered account with TNB may fill up the application form at KeTSA's Application Page. Submit the completed forms and supporting documents to tnbcareline@tnb.com.my.
  • Applicants may check their 10% electricity discount eligibility status through KeTSA's Official Website

Quick Info

Program Contact​

03-8000 8000 | MyGCC

1-300-88-5454​ | TNB

088-515000​ | SESB

1-300-88-3111​ | SEB

03-8882 9089 | PERMAI 2021 Secretariat


Additional Info
Implementing Agency

Tenaga Nasional Bhd